How YOU Can Provide Ideal Member Service Using the 3 Keys to Communication©

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Date(s) - 02/17/2014
10:15 am - 11:30 am

Avalon Manor


This custom-content group workshop is part of the annual all-staff motivational training day for Regional Federal Credit Union in Valparaiso. Takeaways include:

-The purpose of the fight or flight system

– The 3 Keys to Communication©

-Using the 3 Keys© to serve members’ needs

– Brain-changing exercises to boost confidence & clarity in the moment, such as Kealah’s proprietary BMT Index(TM)

– Group interactivity & handouts to enhance learning retention